Welcome to the Support Center

If you are a subscriber and are experiencing issues with TrakIt Pro, please complete and submit the form below; one of our support staff will be in touch shortly after. Only subscribers may use our support services. If you would like to subscribe to TrakIt Pro contact us at (480) 626-1814.

Note: Clicking Submit will begin an email exchange with our support team. In order for you to receive our messages please be sure that any spam filtering you have is set to allow emails to and from support@fhgmediaent.com.


Support is available between:

8:00AM - 5:00PM
(Mountain Standard Time)

Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Check Ticket Status

We provide archives and history of all your support requests complete with responses.